Refunds, Returns & Exchanges

We know returns happen. 

Here is our hassle free policy for full priced items:

• Free shipping on all returns/exchanges 
• Final Sale items may not be returned.
• Online returns are accepted within 30 days of purchase for a full refund.
• All refunds made to original payment method upon receipt of goods
• The item can be returned for store credit within 45 days of purchase.
• Please return merchandise in new and unused condition.
• Altered/washed garments are not eligible for return.
• Please return items with all tags attached and in original packaging.
• This policy is online only, in store policy call/e-mail for details, thanks!

To begin a return please e-mail  sasha@shopfado.com

These are guidelines. Our mission is customer satisfaction. If your not 100% happy with a purchase and you'd like to return something outside of the guidelines listed above, please e-mail sasha@shopfado.com 

Thank you for trusting us. We promise you will love shopping with Fado.